Shipping policy

Customer Responsibility for Shipping Costs

Customers are responsible for all shipping costs at checkout. Shipping costs are non-refundable under any circumstances, including situations where a product arrives damaged, incorrect, or not what the customer expected.

Shipping Times

All shipping times provided are estimates only. We cannot guarantee exact delivery dates, as delays may occur due to postal carriers, customs, weather, or other factors outside of our control. We kindly ask for your patience regarding shipping times.

Order Processing

Orders are typically processed within [2-5 business days] after payment is confirmed. Once your order is shipped, you will receive a tracking number via email.

For any questions or concerns about your order, please contact us at:

📧 grimthreadcsh@gmail.com